Support

logo

Marketplace vs Subscription Business Models

marketplace

On-Demand Support Service for SuccessFactors Cost Effective With Flexible Pricing Without Any Lock-ins or Fixed Contract Agreement


  • Flexible pricing
  • Cost Effective
  • Zero Commitment / No lock-in

subscription

Guaranteed Support Service for SuccessFactors Through Assured Ticket Processing and SLA


  • Guaranteed ticket processing
  • Guaranteed SLAs
  • Monthly Roller Banking (hrs)
  • Scale-able Pricing if Planned Support Levels are Exceeded
  • Quality Warranty – Committed Ticket Oversight Based on Consultant Level Expertise
  • Commitment – Client Can Cancel Contract Month-to-Month
  • Discounted Ticket Pricing When Compared to Marketplace Ticket Rates

Additional information for plans, services and pricing please visit our HelpMyCloud site