SAP SuccessFactors Services
Whether you are new to SuccessFactors or are an existing SuccessFactors customer, we're here to help. Everything we do at Veritas Prime is done with our founding principles in mind: Truth and Excellence. We're dedicated to helping our clients throughout their entire SuccessFactors journey. We work with companies from project inception, through implementation and provide continued support for all things SuccessFactors. Our customers are an extension of the Veritas Prime family!
As an SAP Sell Partner, Veritas Prime is able to resell SAP SuccessFactors licenses to organizations. Whether you are embarking on a new HR transformation journey or renewing your existing license agreement we are here to help.
Benefits of buying your licenses through Veritas Prime include:
Personalized Experience: We work to provide flexible pricing options to best meet the needs of our clients.
Customer First Thinking: We work with our customers to ensure they get the software that fits their needs.
Direct Relationship: We offer a committed point of contact to each of our license clients throughout their life with SuccessFactors.
Benefits of Veritas Prime as your Implementation Partner:
SuccessFactors Expertise: We are 1 of only 2 Partners in the United States that have Recognized Expertise in all 4 solution areas for SuccessFactors (based on 2 key criteria: strong, ongoing customer references and employee certifications).
Recognized Success: We have been selected by the SAP Customer First Organization- Strategic Industries team as "Partner of the Year" in 2018 and 2019 (based on our customer-first approach).
Consistency: We have a three-year average (through 2020) of 99% consultant retention; this translates to high consultant retention on customer projects allowing for on-time project go-lives.
Veritas Prime uses a blend of waterfall and agile concepts
which fosters structure and flexibility on our implementation projects.
We use sequential phases with clear milestones and stage gates paired with iterative requirement and configuration processes.
Veritas Prime delivers flexible SuccessFactors support services through its unique
cloud-based tool, HelpMyCloud.
The HelpMyCloud tool provides both
on-demand spot consulting and flexible subscription packages to ensure that organizations continue to get the most
out of their SuccessFactors system.
What Do We Support?
Two Core Support Models
Access to Veritas Prime's expert consultants on an as-needed basis. You simply open a ticket when you need support and pay-as-you-go.
Pay Per Ticket
No Commitment / No lock-in
Unique monthly service plans for companies looking for 20+ hours of support each month. Subscription level can easily be changed to align with your business needs month to month.
Discounted hourly rates
Month to Month Rollover Banking
Flexibility - Move up and down subscription levels based on business needs.
Quarterly Release Management