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Welcome to
Veritas Prime delivers flexible SuccessFactors support services through its unique
cloud-based tool, HelpMyCloud.
The HelpMyCloud tool provides both
on-demand spot consulting and flexible subscription packages to ensure that organizations continue to get the most
out of their SuccessFactors system.
What Do We Support?
Two Core Support Models
Access to Veritas Prime's expert consultants on an as-needed basis. You simply open a ticket when you need support and pay-as-you-go.
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AdHoc support
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Pay Per Ticket
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No Commitment / No lock-in
MarketPlace
Unique monthly service plans for companies looking for 20+ hours of support each month. Subscription level can easily be changed to align with your business needs month to month.
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Discounted hourly rates
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Month to Month Rollover Banking
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Flexibility - Move up and down subscription levels based on business needs.
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Monthly Commitment
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Guaranteed SLAs
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Quarterly Release Management
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Dedicated CSM
